A New ‘Efficient’ System

By Cody Marshall
Opinion Editor/ Lycourier

Students here at Lycoming College know where to go for a late night snack whenever they are tired of studying or just need a bite to eat. The newly named Sequoia Grill, more commonly referred to as JP’s provides students with quality food that leaves the college cafeteria far behind in the dust.

New to the school this year is the ordering system that most people would recognize as similar to that of Sheetz. This system is supposed to be fast, efficient and easy to operate. Some students, however, like Pat Kalish, a sophomore here at Lycoming, find this new system less efficient and personal than the former system.

Kalish said, “The system should have specials and should have more communication with the customers as in previous years.”

As a frequent customer of this hit campus attraction, I completely agree.

The new system takes away the personal relationship between the students and the employees that was around in the school’s previous years of operations. Why the school would replace quality personal service is a question only it can answer.

Computers almost completely take away any interaction between the students and workers, but let’s be honest; the system should be faster right?

Even the freshmen are finding the new system annoying because of the slowness and the technical difficulties that it frequently encounters.

Sean Marshall, a freshman said, the system is just slow. Many agree!

Anyone who walks into JP’s on most nights will be able to attest to the complaining and disappoint because of the change in service from earlier years.

The food is still delicious, but the wait is sometimes too long to have been worth it. Waiting 20 minutes plus to receive an order is ridiculous.

Most students are always in a hurry because of the work load they are expected to complete, and having to wait a long time for food is just a nuisance that should not have to be dealt with.

The Class of 2015 is really missing out on the great genuine service that was provided to the upper classmen in the past.

If the wait for the foodat Sequoia Grill wasn’t so long and the students actually had an opportunity to converse with the staff as in the past, it would be a much more convenient place for students to go; both to forget about their work and fulfill their satisfying needs of late-night hunger.

As a result of the student’s feelings toward the new arrangement, I think those in charge need to reconsider a few things to create a more comfortable and personal atmosphere that most students have come to enjoy and love.

Ordering food in person makes students feel like they are being cared for personally.

The service and atmosphere needs to be in direct correlation with the quality of the food. Students are loving the food so far this year and are using it as an escape from the cafeteria. They just want better customer service and a more personable atmosphere to enjoy.